Shipping Policy

Last Updated: May 30, 2026

Thank you for shopping at thewears.store. We are committed to delivering your orders safely and efficiently.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed, shipped, or delivered on Sundays or public holidays.
  • During high-demand periods, sales events, or festive seasons, processing times may be slightly extended.

Shipping Time

Estimated delivery times:

  • Gujarat: 2–5 business days
  • Other States in India: 4–8 business days
  • Remote Locations: 5–10 business days

Delivery times are estimates and may vary depending on courier services, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.
  • Free shipping promotions may be offered from time to time on eligible orders.

Order Tracking

Once your order has been dispatched, a tracking number will be provided via email or SMS (where applicable). Customers can use this information to track their shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery period or appears lost, please contact us. We will coordinate with the courier partner to investigate and resolve the issue.

Damaged Packages

If you receive a damaged package:

  1. Take clear photos of the package and product.
  2. Contact us within 48 hours of delivery.
  3. Provide your order number and supporting images.

We will review the case and assist with an appropriate solution.

Contact Information

For shipping-related questions or concerns, please contact us:

Store Name: thewears.store

Owner Name: Chavda Ashvin Chitharbhai

Email: ashwinchavda1032000@gmail.com

Phone: +91 97374 23223

Business Address:
Chavda Chitharbhai
4/10, EWS Awas, Near Saurabh Police Choki
Adajan, Surat City
PO: Navyug College
Dist: Surat, Gujarat – 395009
India